Shipping Policy

Shipping policy

SMALLWARES SHIPPING

Shipping is calculated on checkout using Canada Post. For the territories, rural locations, and island locations, a custom shipping quote will be required.

Our Smallwares shipping policy does not apply to equipment. There are shipping charges for equipment, unless specifically noted on the equipment's product page.

Once your item has left our warehouse, we’ll send you tracking information.

EQUIPMENT SHIPPING — COURIER

Most pieces of equipment, sinks, and tables on our website will ship via courier. The cost for shipping will be calculated in the checkout process. Transit times vary depending on the item and your location. Please contact our Customer Support Team if you’d like to know how long it’ll take to get your item.

EQUIPMENT SHIPPING — FREIGHT

Freight shipping is for larger pieces of equipment that weigh over 75 pounds. Here are the most important things to know:

  • Items are shipped on a pallet on a freight truck
  • Items are delivered curbside and won't be brought into your establishment
  • A tailgate fee could apply if you don't have a forklift or loading dock
  • Deliveries require signature and are from Monday-Friday 8-5
  • Deliveries can arrive without notice
  • If you require an appointment, that needs be requested when ordering and there is an additional fee

DAMAGED ITEMS

If your item shows up as damaged, please refuse the shipment. Please report damage directly to the delivery person and clearly mark the bill of lading as damaged. Take photos of the damage! Then please report all damaged shipments to us at customer.service@densoncfe.com.

CUSTOM SHIPPING QUOTES

We are always happy to provide custom shipping quotes. If you feel your rate is too high, or if the checkout didn't calculate your shipping, we will gladly give you a customized shipping quote. Please contact us at customer.service@densoncfe.com for this.

INACCURATE SHIPPING RATES

Our website calculates shipping automatically in the checkout. In the rare event that an inaccurate shipping rate is provided in the checkout, we will resolve the discrepancy. This resolution may involve coming to an agreed upon price with you, or a cancellation of the order with a full refund.

Food Service Project Design & Development

From Concept to Completion, Denson CFE Helps Build Kitchens That Perform

Denson Commercial Food Equipment helps operators, institutions, contractors, and developers create efficient, practical, and profitable foodservice spaces across Saskatchewan and Western Canada.

Whether you’re planning a new build, renovation, expansion, or equipment replacement, we bring together layout thinking, equipment knowledge, and real-world project support to help move your project forward.

Book a Project Consultation

Foodservice Planning With Real-World Experience

With over 35 years of experience, Denson CFE supports restaurants, healthcare facilities, schools, hotels, lodges, and institutional kitchens with practical design input and the right equipment strategy for the job.

  • Menu-driven equipment planning and specification
  • Efficient kitchen layouts focused on workflow and throughput
  • Renovation and retrofit support for existing operations
  • Value-engineered solutions aligned with your budget
  • Coordination with contractors, consultants, and trades
  • Trusted equipment supply from leading commercial brands
35+
Years of Experience
Serving foodservice operators with practical equipment and project support.
Local
Western Canadian Focus
We understand the realities of freight, timelines, and regional operations.
End-to-End
Project Support
From planning and quoting to supply and startup coordination.

What We Help With

We help bring structure to the planning process so your project moves faster, avoids costly mistakes, and opens with the right equipment foundation in place.

Concept Development

We help shape your foodservice concept into a practical operating plan, taking into account menu, production volume, service style, and future growth.

Kitchen Design & Layout

The right layout improves labour efficiency, output, safety, and day-to-day usability. We help identify the best flow for prep, cookline, refrigeration, and warewashing.

Equipment Specification & Supply

We recommend the right equipment for the application, not just a generic list. That means better performance, better value, and a better long-term result.

Renovations, Retrofits & Expansions

Upgrading an existing kitchen requires practical thinking and minimal disruption. We help modernize operations without losing sight of your timeline and budget.

Who We Work With

We support a wide range of foodservice environments, from independent operators to institutional and multi-unit projects.

Restaurants & Bars

Independent restaurants, quick service, casual dining, catering kitchens, and bar service operations.

Healthcare & Institutions

Healthcare, long-term care, schools, community facilities, and large-volume meal service environments.

Hotels, Lodges & Multi-Unit

Hospitality projects, franchise groups, multi-site operators, resort kitchens, and major renovations.

Our Process

Every project is different, but our approach stays consistent: listen first, plan carefully, and help deliver a working result.

1

Discovery

We learn about your concept, menu, facility, target opening date, and budget expectations.

2

Planning

We help define equipment requirements, layout priorities, workflow, and the right path forward.

3

Specification

We build out practical equipment recommendations that fit the application and project scope.

4

Budget Alignment

We help value-engineer where needed and balance performance, durability, and capital cost.

5

Execution

We coordinate supply timing, deliveries, and project communication with the broader team.

6

Ongoing Support

After install, we remain a local equipment and supply partner as your operation grows.

Let’s Talk About Your Project

Whether you are planning a new kitchen, replacing aging equipment, or developing a larger multi-stage build, Denson CFE can help you move from idea to execution with more confidence.

  • New builds and full kitchen packages
  • Renovations and smarter equipment upgrades
  • Institutional and healthcare applications
  • Franchise and multi-unit project support

Phone: 844-859-6543

Email: customer.service@densoncfe.com

Website: www.densoncfe.com

Book a Project Consultation

Tell us about your project and a member of the Denson CFE team will follow up.

High-potential leads can be auto-forwarded internally based on project type and budget.

Build With a Partner Who Understands Foodservice

Denson Commercial Food Equipment helps foodservice operators and project teams make smarter decisions from the start with practical planning, strong supply relationships, and local accountability.